Introduction to Business Continuity Management

The implementation of Business Continuity Management (BCM) is crucial in all organizations regardless of the size and nature of business.

For a company to remain resilient and competitive, a robust BCM system must be in place. This can be achieved through experience, implementation of best practices or standards, specifically the ISO 22301 Business Continuity Management System.

ISO 22301 helps establish a business continuity management system within the organization and clarify roles and responsibilities as well as action plans during disruption. It is also a standard for audit that determines whether an organization is certified. BCMS certification ensures organizational resilience as well as competitive advantage.


  1. Provide an overview of ISO 22301 and its relevant clause
  2. Understand ISO 22301 requirements and prepare certification criteria; if required
  3. Learn to plan, design, implement and review BCM system


  1. In general, any individual interested to know more on BIA and its implementation
  2. Any personnel who is involved in business continuity within the organization such as:
    • BCM Implementers/Drivers
    • BCM Manager
    • Risk Management personnel


  1. Why Business Continuity Management?
  2. Business Continuity Management Definition and Framework
  3. Business Continuity Risk Assessment
  4. Business Impact Analysis
  5. Business Continuity Strategies
  6. Business Continuity Plans and Procedures
  7. Exercising
  8. Crisis Management

Pn. Naqliyah Bt Zainuddin
Senior Analyst
Information Security Management & Assurance
CyberSecurity Malaysia

Naqliyah Zainuddin holds a Bachelor’s degree in Information Technology from Northern University of Malaysia (UUM) and Master of Science in Information & Communication Technology from Universiti Teknikal Malaysia Melaka (UTeM).

She is an Associate Business Continuity Professional (ABCP) from DRI International, BS 25999: BCM Certified Lead Auditor, ISO 27001:2005 ISMS Lead Auditor, PSMB (HRDF) Certified Trainer, and GIAC Security Essential Certified by SANS Institute, USA. She has 8 years experiences in implementation and maintenance of Business Continuity Management (BCM), led the BCM testing & exercising activities for CyberSecurity Malaysia, and at national level, she involved in National Cyberdrill Exercise since 2008. She is an associate fellowship in Faculty Technology & Information Science, UKM and a member of Malaysian Board of Technologies (Ts).

Pn. Syafiqa Anneisa Leng Binti Abdullah
Senior Analyst
Information Security Management & Assurance
CyberSecurity Malaysia

Ms Syafiqa Anneisa is responsible for developing and managing CyberSecurity Malaysia’s Business Continuity Program. Her involvement of more than eight years in the Business Continuity Management field, has been at the organizational and National level.

She holds a Master’s Degree in Business Administration from Federation University, Australia. She is a certified ISO 22301 BCMS Lead Auditor and Certified Business Continuity Professional (CBCP) by DRI International. Ms. Syafiqa Anneisa is a member of the DRI Malaysia committee.

Disclaimer: Trainer selection are subject to availability.


  • 2 - 3 March 2022
  • 8 - 9 June 2022
  • 13 - 14 September 2022
  • 14 - 15 December 2022
*dates are tentative, unless specified

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